Managed Services

Proactive support, monitoring and maintenance of your IT infrastructure.


Fully managed IT support.

Firstnet's Managed Solutions are designed to improve the daily efficiency of your IT infrastructure whilst anticipating and rectifying potential faults. 

We offer the peace of mind you need. With likely issues prevented, speed and responsiveness maximised, disasters averted and scalability included as standard, you’re supplying both staff and customers with the best possible experience. 

Customised managed services to future-proof your brand. 

By creating a tailored package to suit your company's precise requirements, Firstnet guarantees that you only pay for what you need. We will support you 24/7/365 by monitoring and managing your IT environment. 

Building your business's confidence with successful projects. 

We provide full support services for multi-vendor environments in our Leeds-based data centre. With our enterprise-class technology and technical expertise, we will ensure your business derive the maximum benefit from our established portfolio of managed solutions.


11,000 sq ft Data Centre with capacity of over 400 racks.  

With a capacity of over 400 cabinets and 80 desks, maintained by N+1 cooling and humidity control, our solutions are backed by award winning onsite Managed Services and flexible Cloud technology.


Firstnet's Data Centre utilises a single 11 kV power supply with capacity for 3.5 MVA. Powered by N+1 6.3 MVA continuous standby generator with 72 hours of diesel storage, our Colocation facility accomodates over 400 cabinets at 1,440 kW with option to upgrade to 2,160 kW.


N+1 fresh air make-up pressurisation with close humidity controls to technical spaces optimises the performance of the server equipment.

Cabinets are cooled via chilled water down flow units (CRACs) configured for N+1.


Pre-sales consultation and sales support.

Our pre-sales consultation experts will ensure that our solution works within your environment.



Project Management.

Our qualified and experienced PM team will ensure that IMAC, change management and transition projects stay on track and on budget.





Firstnet provides industry-leading managed solutions which are delivered out of our own purpose-built data centres. 

Our aim is to deliver first class services at very competitive costs. 



We will implement your solution using high skilled engineers.

Pro-active management.

We will support you 24/7 by monitoring and managing your IT environment.


On-site support.

Our dedicated on-site support team performs functions such as; Break fix, IMAC, PC imaging & build and Hands & Eyes tasks.


Remote and Virtual Support.

Designed to provide rapid response to incidents, problems, service requests and to assist you in the quest to meet SLA’s. Our virtual support includes management of 3rd party suppliers under one roof, providing you with a single point of contact solution.


We keep our data centre running at its peak performance with our Network Operations Centre (NOC) providing 24/7 monitoring across the entire data centre. 


Contact us.

Want to learn more about our Data Managed Solutions? Contact us and we will happily assist you.