Managed Services

Proactive support, monitoring and maintenance of your IT infrastructure.

Comprehensive, scalable managed data services

Fully managed IT support.

Firstnet's Managed Solutions are designed to improve the daily efficiency of your IT infrastructure whilst anticipating and rectifying potential faults.

We offer the peace of mind you need. With likely issues prevented, speed and responsiveness maximised, disasters averted and scalability included as standard, you’re supplying both staff and customers with the best possible experience.

Customised managed services to future-proof your brand.

By creating a tailored package to suit your company's precise requirements, Firstnet guarantees that you only pay for what you need. We will support you 24/7/365 by monitoring and managing your IT environment.

Building your business's confidence with successful projects.

We provide full support services for multi-vendor environments in our Leeds-based data centre. With our enterprise-class technology and technical expertise, we will ensure your business derive the maximum benefit from our established portfolio of managed solutions.

 

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Managed Services features and benefits

Supported by our managed service team with the highest-level engineers available.

Our operational staff are trained and certified using the current Information Technology Infrastructure Library (ITIL) and Development and Operations (DevOps) principles which underpin our service to our customers that their own users depend upon.

24/7/365 monitoring.

We keep our data centre running at its peak performance with our Network Operations Centre (NOC) providing 24/7 monitoring across the entire facility.

N+1

Our purpose-built data centre operates on an N+1 basis so we have concurrent maintainability on every system (this means we provide a minimum of one standby unit in addition to the normal (N) operational requirement).

Firstnet Managed Services Benefits

Our highly secure Disaster and Workplace Recovery facility offer fully operational recovery and immediate access to your IT infrastructure.

  • Project Management
  • Pricing Variances
  • Highly Secure Premises
  • Unlimited Virtual Support
  • Optional Cloud Hosting

Does your business have a disaster recovery plan?

Our insurer-approved recovery plan eliminates costly contingencies and substantially reduce your insurance premiums.

Business IT Disaster Recovery

Industry Leading Technology Supporting International Brands

Find out more about data managed solutions